Dells crappy company part #2

Just received an email from Dell telling it was too late to cancel my memory card order since it was already sent to the vendor. Gee, that was quick, huh? So I'll be sending everything back, camera included, for a refund when it gets here. And in the last half hour I talked a friend into cancelling his 3000 dollar plus order for a high end camera from Dell when he heard my story. We just found him a better deal without the hassle of having to deal with Dell.

Quite a price to pay for forgetting to put my memory card on the order, eh guys? Let's see, the memory card was 24 dollars. It would have cost you how much to cancel shipping charges on that tiny little thing as most sensible companies would have done to keep me happy over your mistake? Instead it has cost you my friend's camera order, my camera order, ink (I went online and ordered a new printer from someone else so I would never have to buy ink from Dell again. It was cheaper than the ink from Dell.)

And I'm not done yet. I have lots of friends who were going to spend their tax refunds on computers, cameras, etc. I've always recommended Dell in the past. Now I'm telling them to shop ANYWHERE but Dell.

My goal is to see how expensive I can make it for you to have forgotten to put the memory card on my order and then refusing to fix the problem. My guess it will reach 10,000 by the time I'm done...for this month alone because the stimulus rebate check shopping comes next and I'm going to make sure you don't get any of it from people I know.

Dells crappy company part #2